Problem Solving That Actually Fixes the Problem, and gives your Customers Confidence.
We support structured, effective problem solving that gets to the real root cause and delivers corrective action that actually sticks — aligned to aerospace and quality system expectations.
8 Disciplines of problem solving
Expert APQP Support, When You Need It
Many suppliers are expected to use structured problem solving and Core Tools, however they haven’t had enough exposure to them so becomes paper work.
Why 8D often breaks down in practice.
Customers raise issues and suppliers are unsure how to structure the response
No clear ownership or leadership of the 8D process
Containment is rushed or poorly defined under pressure
Root cause becomes opinion-based rather than evidence-led
“Quick fixes” are raised without eliminating recurrence
Corrective actions don’t fully address system or process failure
Verification of effectiveness is missed or weak
Actions close on paper but the issue returns later
Teams are under pressure during audits, launches, or escalations
8D becomes a document to complete rather than a method to solve
Our 6 sigma expert has 20+years of using the tools both in Aerospace & Automotive.
What we Help with:
Structure and lead effective 8D responses to customer complaints
Define clear, effective containment actions under pressure
Identify true root cause using evidence, not assumptions
Break down complex or repeat issues into manageable causes
Develop corrective actions that actually prevent recurrence
Ensure actions are practical, implemented, and embedded in operations
Link cause, correction, and prevention in a clear, logical flow
Improve the quality and consistency of 8D reports submitted to customers
Strengthen verification of effectiveness so issues stay closed
Support teams during escalations, audits, and launch issues
Reduce repeat customer complaints through better problem solving discipline
Build internal confidence in handling structured problem solving independently over time
Build your teams to enable them to own, drive and resolve issues
This Is For You If…
You’ve received a customer complaint and need structured support to respond properly using 8D
Your 8D reports keep getting rejected or challenged by customers
The same issues keep coming back after corrective action has been closed
You need help identifying the real root cause, not just the symptom
Your team is under pressure and lacks time or experience to run a full 8D properly
You need support to define clear, effective containment actions quickly
Corrective actions are raised but don’t actually stop recurrence
You struggle to link cause, correction, and prevention in a structured way
You need help ensuring actions are evidence-based and defensible to customers
You want to avoid firefighting during escalations, audits, or launch issues
Customer confidence is being affected by repeat quality problem
You need experienced support to get complex issues closed properly, first time
Fix it once. Fix it properly. Build confidence in your quality system.
Not Sure Where to Start?
Book a discovery call.
Built for You.
Small aerospace businesses.
We understand the limited resource and time.
People wearing multiple hats
Systems don’t need to be complex
What sets us apart
We Guarantee
results.
How?
Simple
We stay and work with you until the work is done.
Qualified experts.
AS9100 Lead Auditor trained.
TS16949 Lead auditor trained (Automotive standard)
ISO9001 Lead Auditor trained
Experience
25+ years of hands on experience implementing, running, and auditing management systems in aerospace and automotive.
On-site, where it matters.
We work alongside your team to build systems that function in the real world—not just on paper.